IT Support Portal
English (US)
Support Hours:
Technical support is available by calling the Factory at (203) 365-7575, by emailing techsupport@sacredheart.edu or submitting a self-service ticket at https://techsupport.sacredheart.edu/TDClient.
Full technical support hours:
- Monday - Friday 7:30 a.m. - 7:30 p.m.
- Saturday 8:00 a.m. - 12:00 Noon
After hour classroom support is available Monday - Friday 7:30 p.m. to 9:00 p.m. via the classroom BAT phone.
- Thank you for visiting our support site. The Factory is currently closed. Please try again during our normal operating hours:
Monday - Friday 7:30 a.m. - 7:30 p.m.
Saturday 8:00 a.m. - 12:00 Noon
If you are seeking after hour classroom support, 7:30 p.m. - 9:00 p.m., please use the classroom BAT phone to reach a representative.
If you are trying to report a critical system outage, please call our support line at 203-365-7575 and follow the prompts.
